VAT Exemption
We do not charge VAT on all qualifying products provided the person buying/being bought for qualifies for VAT exemption. We only require a signed declaration stating that you wish to claim VAT exemption (zero rating) as the product is needed to assist with your/or the person you are buying for's long term chronic disability. Normally we send this form to you at point of order but it can also be printed from this website also. This form needs to be returned to us WITHIN 14 days from date of order.
Sales of continence care products do not need to be accompanied by a VAT Exemption Declaration providing the order is for an individual and not an organisation. The order must be less than 200 disposable pads, 50 washable pads or 10 pairs of waterproof or leakproof underwear.
If you are an individual and wish to place an order which is larger than these amounts, you will pay VAT on your purchase unless you complete a VAT exemption form.
A signature is required as part of the VAT exemption process so it is not possible to process your application online.
The VAT Exemption Declaration form should be completed, signed and returned to:
By Post:
Oxton Partnership Limited
Maritime House
14 - 16 Balls Road
Oxton, Merseyside
CH43 5RE
By Fax:
0151 653 8225
If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people or contact our National Advice Service on 0845 010 9000 before signing the declaration.
